New River Heating and Air in Christiansburg, VA
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Emergency Service

Call 540-731-1979
or 276-223-1986

HVAC RepairLicensed
& Insured

8 a.m.-5 p.m.

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Better Business BureauNorth American Technician ExcellenceEnergy Star
New River Valley Home Builders Association  EPA certified
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"Friendly and courteous service. Good product, fairly priced."

- Everett Agee, President, Ageeís Auto Parts

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Frequently Asked Questions

How often should I have my equipment maintenance?

HVAC FAQEach unit should receive maintenance once per year. Heat pumps should receive maintenance once each season, in heating and cooling.
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What are the advantages of becoming a maintenance customer?

You will then be identified in our computer as a "preferred customer" which entitles you to priority service and special discounts on parts and labor. The plan extends the life of your equipment and helps cut costly repairs. It maximizes energy efficiency and promotes a safer environment for your family by performing special safety checks that help guard against deadly carbon monoxide leaks.

How much does it cost to get an estimate on new equipment?

We offer no charge, no obligation estimates. Call or email us to set up an appointment.

Do you have any maintenance tips that I can do that would help to keep my unit running to its maximum efficiency?

  • We recommend that you change your indoor unitís air filter monthly. Dirty filters cause equipment to work harder, resulting in energy waste and possible internal damage. If you have a washable filter, make sure it has completely dried prior to reinstalling.
  • Keep clutter away from your furnace or blower coil, since this is a fire hazard and may also obstruct combustion air supply.
  • Set the thermostat on "HEAT" and move the temperature setting at room temperature, listen for any unusual sounds and call us if you suspect problems.
  • Keep return registers/grilles clear of obstructions such as furniture, dust or pet hair.
  • Trim brush and shrubbery near outdoor units to prevent airflow obstruction. Leaves or shrubs crowding the air conditioner or heat pump cause the unit to work harder and use more energy. Also remove any debris that may have collected around the unit.
  • Make sure the outdoor unit remains level. Ground shifting or settling can cause an air conditioner or heat pump to sit in an uneven position. If this happens, call us to re-level the unit to make sure water and moisture drains from the cabinet properly.

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