"Excellent service by Mike Gravely today and the recent diagnosis by Sam Hannifan. Appreciate the professionalism and knowledge of their technicians and staff. Have used them in the past and will always use them in future."
- G. McCracken
"I just wanted to let you know that your Tech Brian did a great job yesterday and we appreciated all of his help! Same day service is most of the time unheard of anymore!!"
- C. Hawkins
"New River Heating and Air is an excellent company to work with. The installation of my new Lennox heat pump went exactly how they said it would. It was a hot day and I truly expected them to take two days for the installation and it only took one. I highly recommend this company!"
"We got 3 estimates to install a new HVAC system in our townhouse. New River's estimate was fair and was one of the only ones to recognize the limits that the existing structure set on the kinds of equipment that was possible. Their installation was done professionally - on time and on budget - and after the install, when there were minor problems with the thermostat their technicians responded quickly and fixed the problems. I would definitely recommend them."
- Sheila VA
"Used them to replace heat pump system (both outdoor condenser unit/pump and inside fan coil unit). Quoted price was a bit higher than I expected (based on other quotes), but I went with New River Air based on recommendations from several other people... Strong points about the installation...did it in one day (both removal of old system and installing the new one, this was quite a task), installation was very professional, and pleased to see they used a foundation pad for the outside heat pump (even though not explicitly listed in their quote)... The tech who gave me the quote and installed the system was smart, knowledgeable and had quite a few years experience. I asked him a number of technical questions (I am an engineer) and he demonstrated a good command of his field... New River is known for standing behind their product and their installations. I would use them again and have no reservation in recommending them to others."
"Your office staff is to commended on being so pleasant, courteous, and helpful. The same can said about the technicians that I have had contact with. My experience with New River Heating and Air rates a 10."
- B. Smith
"We use new River Heating & Air for all our Commercial, Multifamily, and Residential properties. Their staff is courteous, efficient and a pleasure to deal with. They provide excellent service that is cost effective for our Companies. We highly recommend New River Heating & Air."
- Bill Cunningham, President, Cunningham Management Corporation
"Every one and every thing is great. I have no complaints at all. You serve us superbly and we are totally happy in every way."
- Barbara Turk
"Friendly and courteous service. Good product, fairly priced."
- Everett Agee, President, Agee’s Auto Parts
"New River Heating & Air is a dependable company. Their technicians are experienced and professional. They provide high quality work for really good prices. They have always done an extraordinary job of taking care of my heating and air conditioning needs in a timely manner at both my home and business."
- Kim Martin, President, New River Nissan