PRIVACY POLICY

 

About Us

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

 If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at info@newriverhvac.net

 

What Personal Information We Collect and How We Collect It?

  • We collect personal information that you provide directly to us:

  • Contact information. If you sign up to receive text messages from us, we will collect your name and phone number.

  • Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

 

How We Use Your Personal Information?

  • We use the personal information we collect for the following reasons:

  • To send you appointment reminders, or other information or marketing about our Services that you think may be of interest to you.

  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.

  • To provide you with information about the Services that you request from us or which we feel may interest you.

 

How We Share Your Personal Information?

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

 Retention of Your Data and Deletion

  • Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

 

  • When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements.

Changes to This Privacy Policy

  • From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

 

Contact Us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at: info@newriverhvac.net

 

New River Heating and Air, Inc.

PO Box 2849 Radford VA 24143

info@newriverhvac.net